You Must Be Over 18 years to use our site.
Security - We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive informationsuch as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.
Data Integrity - this checks the data being transferred to ensure it has not been altered.
We offer a no quibble money back gaurantee, but all items must be returned in the original state and must not have been worn.
If products have deemed to be worn or used, we will not offer a refund on these items.
If you do not require your product(s) you must inform our customer service team with in 7 days of receipt of product.
If you do not require the goods that you have ordered, you must contact our customer service department either by phone or by email..
You will find our returns form on our services option.
You will be advised on how to return your product to us, and once we have received your return, we will then process the refund or exchange.
By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within seven working days of the day of receipt of the order.
If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the product/s:
* by post to our Customer Service address:
Customer Services
Cafe Lingerie
Suite 488, PO Box 7169
Poole
Dorset
BH15 9EL
All our DVD's are 18 Cert and not 18 Adult. Our DVD's are of a sexual nature but will never show penetration.
We have now introudced a new system so that you can send a gift to a friend. Please remember that all orders are tracked and to make sure that youare authorised to send a gift to the person in question.
Our payment processor works with the police, online security agency's and security services.
All our delivery's are tracked from the beginning to the end, so if you are not sure don't risk it!
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